This week I want to cover an important topic for anyone working with eLearning, or really any form of online media, and that is Quality. High quality online training products are no accident. Quality requires diligence at each step of the design and development process.
This post is the first of a 3-part series that shares my approach to establishing a process to ensure quality. It is based on a simple tool commonly used in software development called a “test script” or “QA script.”